Return Policy

RETURNS & EXCHANGES

Every product we design aims to make your life greater and your waistline snatched....

Returns/Exchanges (if applicable) 

Unfortunately, we don’t offer refund ONLY exchange or store credit.

 

We do not accept returns of sea moss gels, gummies, or bundles. If an item arrives damaged or defective, email Shadollaz@gmail.com within 10 days of delivery with your order number, a description of the issue, and photos of the product and packaging. For bundles, identify the affected items. Approved claims are eligible for a replacement or store credit

If you are shipping an item over $75, you should consider using trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.